Is QBDBMgrN not running on this computer error message restring your access to the company file? Are your crucial business operations on halt due to QuickBooks Database Server Manager issues? If yes, consider this handy guide for quick, hassle-free,...

Is QBDBMgrN not running on this computer error message restring your access to the company file? Are your crucial business operations on halt due to QuickBooks Database Server Manager issues? If yes, consider this handy guide for quick, hassle-free, and in-depth guidance to eliminate this issue.

You are not alone if you cannot use QuickBooks because of some issues with QBDBMgrN (QuickBooks Database Server Manager) service. Several QuickBooks users face this issue, and QB support forums are flooded with user queries like “QuickBooks Database Server Manager Stopped.” Such errors where QBDBMgrN service fails to start or won’t open indicate that the Windows firewall is interrupting the service and blocking its connection to the internet. However, the good news is that you can quickly fix the problem by configuring the Windows firewall and its ports. Follow the complete article for detailed instructions on why QuickBooks DB32 Service won’t start or why you are getting QBDBMgrN not running on this computer error message.

We have tried our best to help you resolve the issue manually, but with sensitive company data stored in QuickBooks, are you ready to risk it? One wrong step while troubleshooting QBDBMgrN Error can cause permanent damage to the company file. If you are not a pro in QuickBooks, it is recommended to take professional help available at 1.855.738.2784

What does QBDBMgrN Not Running on this Computer Error Message Mean?

Before we discuss why QuickBooks Database Server Manager Stopped on Windows?, you must first understand what QBDBMgrN or QuickBooks Database Server Manager Service is and why it is used to run QuickBooks.

QBDBMgrN is a utility developed by Intuit that allows more than one user to access the database and the company file stored on the file-hosting server simultaneously. QBDBMgrN is an executable process on Windows with a .exe extension, and you can see the process running in your computer’s task manager. If the QuickBooks QBDBMgrN not running on this computer or is disabled for some reason, then you can only use QuickBooks in Single-user mode, as it won’t switch to multi-user mode because of the database server issues.

Thus, QuickBooks users can’t enable multi-user mode, access company files over the network, or establish robust communication within QuickBooks and company files. The QBDBMgrN not running on this computer error message indicates that the program is not installed or functioning well and needs you to investigate the problem.

Follow our article Fix Multi-User Mode Errors for detailed instructions on troubleshooting common errors while setting up multi-user mode in QuickBooks. Now, let’s dive into the triggers for QuickBooks DB32 errors.

What are the Reasons that Trigger QBDBMgrN Not Running on this Computer Error Message?

Issues with QuickBooks Database Server Manager (QBDBMgrN) usually occur when restrictions are imposed by the Windows Firewall or QuickBooks Desktop is missing the most recent updates for bug fixes and improved features. QuickBooks File Doctor can resolve such network problems, but it cannot configure the firewall, which is the root cause of the problem. Instead, we must manually set the firewall and ports to allow QuickBooks Database Server Manager to host the company file so that the workstations can access it without any issues. Let’s look into all the points below to understand why the QuickBooks database manager service failed to start.

List of Reasons Why Database Server Manager Service Failed to Start

The firewall configuration might be inappropriate, or a third-party antivirus might block the access, causing QBDBMgrN not to run. Network connectivity issues or errors with the network files can also trigger QuickBooks Database Server Manager issues. QuickBooks database server manager might not be installed properly, leading to issues accessing the company file hosted by the server. If the database server manager is outdated, you might face several issues including problems connecting to the company file saved on the server or enabling multi-user mode on the host system. Damaged network and transaction log files can lead to the error message that reads, ‘QuickBooks database server manager has stopped working.’ The QuickBooks Database Server Manager service should be running on the computer hosting the company file. If the service is not running for some reason, you may see the QBDBMgrN not running error message. A mismatch between the QuickBooks database manager version you installed and the QB version you have may lead to compatibility issues and conflicts, further causing problems with QBDBMgrN (QuickBooks Database Server Manager). Apart from firewall restrictions and internet connectivity problems, user access and permission problems may result in an error message saying, ‘QBDBMgrN not running on this computer server.’ A damaged or corrupt QuickBooks installation due to damaged components can also trigger problems with QuickBooks Database Server Manager. If the network path to the server is corrupt or damaged, it can result in issues with QBDBMgrN. You may have forgotten to turn your hosting settings from single to multi-user mode, causing the QuickBooks database server manager is not available error. Conflicts with third-party applications in the background may result in QBDBMgrN not running error.

How to Fix QBDBMgrN not Running on this Computer Error?

When the QuickBooks database server manager is not running, it affects the system, and the following troubleshooting methods can be implemented.

Fix 1: Install Windows Firewall Updates

Installing the Windows Firewall updates will get you the latest security updates and patches. Updating the firewall also ensures that the Firewall is not erroneously blocking QuickBooks from accessing the company file, thereby fixing QuickBooks DB32. To update the Windows Firewall, all you need to do is download and install the most recent Windows updates, and the Firewall, which is built in Windows, will automatically get updated.

Press the Windows + R keys together and type Control Panel in the Run window. Now click the System and Security option Alternatively, you can run the “firewall.cpl” command in the Run dialog box to open the firewall settings. Select Windows Firewall and click Check for Updates under the Update your Firewall Settings section. If Windows finds any updates, click the Update Now and the Use Recommended Settings option and wait until you get all the updates.

IMPORTANT: If you are having any issues updating the firewall or if you are getting an error, then you can manually update the firewall by downloading the update files. There are separate update files for 32-bit and 64-bit Windows operating systems. Download and open the updates from the links below and follow the on-screen instructions to install the updates. You can find a complete guide to manually downloading and installing Windows firewall updates here.

Download Windows updates for 32 Bit Windows

Download Windows updates for 64 Bit Windows

Steps to Update Windows 10 and 11

Go to the Windows Start menu and search for Settings. Select Windows Update and click the option that says Check for Updates. If you see any pending updates that are ready to be installed, proceed accordingly and install the updates.

After updating the Windows and Firewall, retry to access the company file on the server to check if this resolves errors accessing the company file because of QuickBooks Database Server Manager. If not, and you are still notified that QuickBooks Database Server Manager is not running on the system, follow the next solution and restart QBDBMgrN.

Fix 2: Restart QuickBooks Database Server Manager Service

QuickBooks Database Server Manager is the primary component behind Multi-User mode, and restarting the QBDBMgrN service is a possible troubleshooting method to resolve issues running the QuickBooks database server.

Press Windows + R to access the Run window and type Services.msc in the Run box to access the list of services, then locate the database service. Scroll down and search for QuickBooks Database Server Manager Service listed as either QuickBooksDB30, QuickBooksDB31, or QuickBooksDB32, where 30 stands for the 2020 version, 31 for 2021, and 32 for the 2022 version of QuickBooks, and the same implies the QuickBooks 2023 version. Right-click the QuickBooks Database Server Manager Service according to your QuickBooks version and select Restart.

NOTE: While trying to start the QuickBooks services, if you get an error message: “The QuickBooksDB26 Service on Local Computer started then stopped. Some services stop automatically if they are not in use by other services or programs,” then you will need to configure the firewall settings. Follow the steps mentioned below to reconfigure the Windows Firewall so it does not terminate the QuickBooks Database Server Manager service running in the system’s background.

Fix 3: Add QBDBMgrN Service to the Firewall and its Ports

As discussed above in this article, if the QuickBooks Database Server Manager service is blocked by Windows Firewall, error messages related to QQBDBMgrN may pop up. Thus, with this solution, we will add QBDBMgrN service to the Windows Firewall’s safe programs list to remove the restrictions.

Step 1: Add QuickBooks to the Windows Firewall Ports

Go to the Windows Start menu and search for Firewall Settings. Move to the Advanced Settings section and right-click the Inbound Rules option. Select New Rule > Port > Next. You need to ensure that the TCP option is selected in this window. Using the ports listed below, enter the port as per your QuickBooks Desktop version. QuickBooks Desktop 2020 and later: 8019, XXXXX. QuickBooks Desktop 2019: 8019, XXXXX. QuickBooks Desktop 2018: 8019, 56728, 55378-55382. QuickBooks Desktop 2017: 8019, 56727, 55373-55377. If you use QuickBooks 2019 or any later version, you must enter the dynamic port number using the instructions below. Search QuickBooks Database Server Manager in the Windows search and launch it. Go to the Port Monitor tab and find your QuickBooks Desktop’s version. Take note of the firewall port and enter it in the Specific Local Port field. Click Next and choose the option that says Allow the Connection. Click Next and ensure all the profiles displayed on the screen are marked. Enter a name for the rule you can identify later, like ‘QBPorts (Year)’, and hit Finish.

Step 2: Create Exceptions for QuickBooks Programs, including QBDBMgrN in Windows Firewall

Go to the Windows Start menu and search for Firewall Settings. Move to the Advanced Settings section and right-click the Inbound Rules option. Click Program and Next to proceed further and select the option that says This Program Path. Click Browse and add the programs in the following locations on your local drive.

Executable files	Location
AutoBackupExe.exe	C:\Program Files\Intuit\QUICKBOOKS YEAR
Dbmlsync.exe	C:\Program Files\Intuit\QUICKBOOKS YEAR
DBManagerExe.exe	C:\Program Files\Intuit\QUICKBOOKS YEAR
FileManagement.exe	C:\Program Files\Intuit\QUICKBOOKS YEAR
FileMovementExe.exe	C:\Program Files\Intuit\QUICKBOOKS YEAR
QuickBooksMessaging.exe	C:\Program Files\Intuit\QUICKBOOKS YEAR
QBW32.exe	C:\Program Files\Intuit\QUICKBOOKS YEAR
QBDBMgrN.exe	C:\Program Files\Intuit\QUICKBOOKS YEAR
QBServerUtilityMgr.exe	C:\Program Files\Common Files\Intuit\QuickBooks
QBCFMonitorService.exe	C:\Program Files\Common Files\Intuit\QuickBooks
QBLaunch.exe	C:\Program Files\Common Files\Intuit\QuickBooks
QBUpdate.exe	C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate
IntuitSyncManager.exe	C:\Program Files\Common Files\Intuit\Sync
OnlineBackup.exe	C:\Program Files\QuickBooks Online Backup

Click Next and choose the option that says Allow the Connection. On this screen, ensure all profiles are marked and click Next. Name this rule something that you can identify later, like QuickBooksFirewallException (File Name). Now follow the same instructions to create the Outbound Rules for the QuickBooks programs. Save the settings in the firewall and try using QuickBooks once again.

NOTE: If you are using a firewall other than Windows, then you might need to contact the firewall provider to get the exact instructions on excluding QuickBooks Database Server Manager Stopped from their firewall’s blocking list, as there are numerous firewalls available to the user we can’t mention the steps for each firewall in this article.

Fix 4: Verify Inter-network Connectivity by Pinging the Server from the Workstation

The network connectivity strength between the server and workstation must be solid and robust to ensure the QuickBooks database server manager can connect to other systems in the network. Apply these connectivity tests via the following actions:

Step 1: Enable Network Discovery Settings

The immediate action you need to take is to turn on the network discovery and sharing settings through the following steps:

Access the Start menu to click Network and Sharing Center (for all servers and workstations) and tap Change Advanced Sharing Settings. Locate and Turn on Network Discovery to resolve the QuickBooks database server manager error.

Step 2: Access the Command Prompt

On the workstation and server system, hit the “Start” button and type “cmd” in the text field to unlock the Command Prompt window and rectify the QBDBMgrN not operating problem.

Step 3: Obtain the IP Address or Hostname of the QuickBooks Server

You’ll need to know the IP address or hostname of the computer where the QuickBooks company file is preserved.

Type “ipconfig/all” when the CMD cursor allows you to, and hit Enter. The hostname will be next to the Host Name section in the IP Configuration tab, enabling you to fix QBDBMgrN not running on this computer error.

Step 4: Ping the QuickBooks Server

Once you know the hostname, you can initiate the pinging procedure via the Command Prompt window on the workstation computer(s) facing the QuickBooks database server manager not running error. You need to follow the following instructions and press Enter to proceed:

“ping [IP address or server hostname].”

Replacing the [IP address or hostname] section with the QuickBooks server’s actual IP address or hostname is critical to fixing the error. For instance, if you have noted the IP address as “192.168.1.100” in the step mentioned above, you would enter it in the following manner in your CMD window, “ping 192.168.1.100”

Step 5: Review the Ping Results

The Command Prompt will send several ICMP echo request packets to the specified IP address or hostname. It will then demonstrate the results for each packet, which will help determine if the QuickBooks database server stopped. If the network connectivity is functioning correctly, you should see responses indicating successful pings and information about the response time.

If you receive “Reply from [IP address]: bytes=32 time=[time in milliseconds] TTL=[TTL value],” it means the server successfully received the packets. If you receive “Request timed out,” it means the server did not respond to the ping requests, indicating a potential connectivity issue causing a message “server manager cannot run because of an error.” If you receive “Destination host unreachable” or “Ping request could not find host,” it means the workstation cannot reach the specified IP address or hostname, thus revealing a network configuration issue with the QBDB server unreachable.

Fix 5: Use the QuickBooks File Doctor Tool

Intuit QuickBooks allows users to fix many of their network and file-related problems via the QuickBooks File Doctor Tool. We have detailed the procedure to use this tool without a hassle to fix the QuickBooks database manager not running error:

Download the QB Tool Hub download installer file from HERE. When the QuickBooks Tool hub has been downloaded and installed on the system, you can double-click its icon to launch and utilize it. Go to the “Company File Issues” tab, where accessing the QuickBooks File Doctor tool will help resolve the error. When you see the QuickBooks File Doctor Tool under the Company File Issues section, tap the Start Scan button to initiate the repair process. As the QuickBooks File Doctor scan window emerges on your screen, you will be requested to select the file facing the QBDBMgrN not operating problem. Click “Browse” to head to the location of the company file, select it, and hit “Open” to let the procedure roll. Choose “Both file damage and network connectivity” and run a comprehensive diagnosis.

The QuickBooks File Doctor will start analyzing the company file, and network connectivity for the QB Database server manager won’t open error. Once the diagnosis & repair process is completed, the QuickBooks File Doctor tool will provide instructions on any actions you need to take to eliminate the problem, such as restoring a backup QBW file.

Fix 6: Repair QuickBooks Desktop Application

A possible reason for getting issues running Multi-User mode in QuickBooks is damage in the QuickBooks installation files. Running a repair on the application can immediately help you resolve the error.

Press Windows + R on the keyboard and type appwiz.cpl in the Run window. Now locate QuickBooks in the list of installed programs. Select QuickBooks and click Uninstall/Change, followed by hitting Continue & Next and clicking on the Repair button. Wait until the repair process completes and click Finish to restart Windows. Relaunch QB to check if the database server issues are terminated.

Fix 7: Reinstall QuickBooks using the Clean Install Procedure

Clean installing QuickBooks will get you a fresh new copy of QuickBooks on your system. This will eliminate all the minor glitches you can’t fix while repairing the application. Before reinstalling QuickBooks, it is always suggested to take a backup of the QuickBooks company file to avoid data loss.

Press Windows + R to get the Run command dialog box and type appwiz.cpl in the text box. Press Enter, and you will get the list of all the programs on your Windows operating system. Double-click QuickBooks Desktop and proceed with the instructions on the screen to uninstall the QB software completely. Now, manually delete any residual files left after removing QuickBooks. Follow the on-screen instructions, and it will get rid of any residual files left after removing QuickBooks. Download the correct version of your QuickBooks program from the DOWNLOAD PAGE and run the setup file to begin the installation.

Fix 8: Open or Restore a Company File

If the QB is installed on the server, do as follows to fix QBDBMgrN not running on the computer error:

Launch the QB Desktop on the server or host computer. Go to the File menu and hit the Open or Restore a company file option. Further, choose open a company file and hit Next. Browse your preferred company file and open it in the multi-user mode. Choose Open File > Open and log in to the company file with a regular username and password.

Fix 9: Reconfigure QuickBooks Database Server Manager

As you already know, a misconfigured database server manager can be a prominent why it won’t work. With this solution, we will reconfigure the database server manager and retry to access the company file to check if this resolves the error.

Go to the Windows Start menu and type Services in the search bar. Select Services in the list of results and locate the QuickBooks Database Server Manager service, which will look something like QuickBooksDBXX (XX denotes the version of your QuickBooks Desktop.) Right-click the QuickBooks Database Server Manager Service, select Properties, and move to the General tab. Select Stop if the service status is showing Started or Running. In the Startup Type drop-down, choose Automatic and move to the Logon tab. Select the option that says Local System Account, and now move to the Recovery tab. Now, for First failure, Second failure, and Subsequent failures, select the option that says Restart the Service. Finally, select Start on the General tab.

Relaunch QuickBooks Desktop, switch to multi-user mode, and try to access the company file on any workstation connected to the server to check if the error is resolved.

Conclusion

If you are still unable to use QuickBooks because the firewall is blocking the QBDBMgrN service or there is an issue with the server hosting the file in multi-user mode, we suggest you get in touch with our support team at 1.855.738.2784. Sometimes, getting rid of QBDBMgrN not running on this computer error message becomes complex. Our certified experts deal with such errors regularly and can provide you with an instant solution in the shortest time.

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The post QBDBMgrN Not Running on This Computer [Updated 2023] appeared first on One Stop QuickBooks Accounting Solutions - Accounting Helpline.

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