Missed Connections: Why Some Airlines Hold The Plane For You But Others Won’t

11 months ago 29

On Thursday afternoon, Southwest Airlines delayed flight 19, the 1:35 p.m. departure from Houston Hobby airport to Las Vegas. They told passengers on board that 20 connecting passengers were inbound on other flights to Houston, and they wanted those...

On Thursday afternoon, Southwest Airlines delayed flight 19, the 1:35 p.m. departure from Houston Hobby airport to Las Vegas. They told passengers on board that 20 connecting passengers were inbound on other flights to Houston, and they wanted those passengers to make their connections. The airline originally announced a 20 to 25 minute hold. It became longer.

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