Secret Delta VIP Select Service: How It Works

11 months ago 49

Most people dont know this (since the airline doesnt publicize it in any way), but Delta has a VIP service that any passenger can book. Im not going to suggest that this is some amazing deal that everyone should...

Most people dont know this (since the airline doesnt publicize it in any way), but Delta has a VIP service that any passenger can book. Im not going to suggest that this is some amazing deal that everyone should take advantage of, but its a better value than you might assume. I wanted to go over the details in this post, and in a separate post I wrote about American Five Star Service, which is the carriers equivalent program.

While I first wrote about this several months ago, I wanted to take an updated look at this program. Thats because Delta has recently increased the cost of this service from $350 to $500, so that changes the value proposition a bit.

How Deltas VIP Select program works

Delta VIP Select is the Atlanta-based carriers premium ground service package thats available to all passengers. For those willing to pay, Delta VIP Select offers customized service and extra amenities, which should make your ground experience seamless. Lets take a closer look at how this works.

What does Delta VIP Select offer?

You can use Delta VIP Select either on departure, during a connection, or on arrival:

If you use Delta VIP Select on departure, youll be met by a Delta representative at the curb (and theyll already have pre-printed bag tags, if youre checking bags), youll be escorted through security, and then youll be escorted to the Sky Club, which you receive complimentary access to (if you dont otherwise have access); youll usually have a reserved table there, and then youll be picked up at the Sky Club and brought to your gate when its time to depart If you use Delta VIP Select during a connection, youll be met at your arriving flight, youll be brought to the Sky Club (where there should be a reserved table), and then youll be brought to your connecting flight If you use Delta VIP Select on arrival, youll be met at your arriving flight, and youll then be transfered to a pick-up spot, which has been coordinated with the person or party who is picking you up

Note that generally speaking when youre picked up or dropped off at a flight when using Delta VIP Select, it will be in a car, and youll be driven across the apron. Furthermore, itll usually be in a Porsche, the same thats sometimes offered to SkyMiles Diamond Medallion members on a surprise and delight basis, when they have a short connection.

However, thats not guaranteed. Its also possible that youll be driven in a golf cart through the terminal, and its also possible that youll be driven across the apron in a non-Porsche.

You may get driven to your plane with Delta VIP Select

Who is eligible for Delta VIP Select?

Anyone traveling on a Delta operated flight is eligible for this service. Theres no need to have elite status with Delta SkyMiles, or even to be traveling in first or business class (though presumably most passengers using this service are in a premium cabin). Note that you cant use this service if traveling on partner airlines, though.

How much does Delta VIP Select cost?

Delta VIP Select costs $500 for the first passenger, and $100 for each additional passenger (up to four total). If you have more than four people, the fifth person would again be charged $500, with passengers six, seven, and eight, each being charged $100. It doesnt matter whether youre using the service for a departing, connecting, or arriving itinerary.

When you purchase Delta VIP Select service, youre paying specifically for the service at one airport. In other words, if you were flying from Los Angeles to Atlanta to New York, youd specify at which airport you want the service, or else youd be paying at each airport separately.

What airports have Delta VIP Select?

Delta VIP Select is available at nine airports, all of which are Delta hubs or focus cities. These include:

Atlanta (ATL) Detroit (DTW) Los Angeles (LAX) Minneapolis (MSP) New York (JFK & LGA) Salt Lake City (SLC) San Francisco (SFO) Seattle (SEA)

How do you book Delta VIP Select?

Delta VIP Select is bookable by phone, at 855.235.9847. You have to specifically call that number, as standard Delta phone agents cant help you with a Delta VIP Select booking (and may not even be familiar with the program).

Get Sky Club access with Delta VIP Select

Is Delta VIP Select worth it?

Im not going to argue that Delta VIP Select is a program that everyone should always use. However, I think its a better value than you might expect, given what youre getting. Lets just use two examples.

If youre just arriving at an airport and need to get to the curb to get in a car, then its almost certainly not worth spending $500 for that. Thats a lot of money for a service that will maybe save you a few minutes.

Conversely, say you have a four-hour connection at New York JFK Terminal 4. The terminal is huge, so by using this service:

Youd probably be picked up at your arriving aircraft on the apron, and driven to the Sky Club Youd then get Sky Club access (if you didnt otherwise have that), and at a minimum, youd get to skip whatever line there is to get into the Sky Club, and probably get a reserved seating area Youd then be driven to your connecting flight, with the option to board first or last (and if you board last, you can bet there will be space for your carry-on) If there were irregular operations, the Delta VIP Select agents would help you with that as well

If you have a special trip, or value your time and a stress-free travel experience immensely, I think this could be a decent deal. Its not something Id splurge on with any frequency, though I do think the program is worth being aware of. This program was definitely a better deal when the cost was $350 rather than $500, but its still one of the more reasonably priced VIP services out there.

Bottom line

Delta VIP Select is a special service that any Delta passenger can purchase. It essentially takes all of the hassle out of the ground experience when flying with Delta, as youll be escorted every step of the way, whether youre departing, connecting, or arriving. This costs $500 for the first person, and $100 for each additional person, up to four total people.

Since Delta doesnt publish anything about this program, I figure its worth calling out, for those who might be interested.

Could you see yourself using Delta VIP Select?


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