Selecting the right plumbing company is more than just picking a name from the directory. It’s an essential decision that you need to get spot on from the get-go. In this blog, we outline some important aspects to consider when choosing a plumbing company. 

1. Professional Licences And Qualifications

The plumbing industry is governed by rigorous standards and regulations. It's important that the plumbing company you choose operates with the necessary qualifications and licences. These credentials guarantee that the company follows Australian safety standards, regulations and has demonstrated competency in their field. 

2. Extensive Plumbing Services

The scope of services offered by a plumbing company can speak volumes about their expertise. A top tier plumbing company should provide an extensive range of services. These could include routine maintenance checks, fixing leaking taps, unblocking drains, installing new heating systems and full plumbing installations for new builds. The wider the range of services, the more likely they are to cater to your specific plumbing needs.

3. Emergency Response

Plumbing problems can strike at the most inconvenient times. Your trusted plumbing company should have a robust 24/7 emergency response service. This ensures that their team will address any urgent plumbing issues promptly, minimising any potential damage to your property.

4. Transparent Pricing

When it comes to billing, you want to avoid hidden surprises. A reliable plumbing company will provide transparent pricing from the outset. They should offer clear quotes that break down all the costs involved, helping you understand what you're paying for. This transparency eliminates the possibility of unexpected charges and allows you to budget accordingly.

5. Quality Workmanship

Quality workmanship is at the heart of what makes a plumbing company worth your time. Look out for companies that display a clear commitment to their craft and take pride in delivering effective plumbing solutions. It's about more than just fixing a problem; it's about providing solutions that keep your plumbing systems running efficiently.

6. Positive Customer Reviews

Never underestimate the power of customer reviews. These testimonials offer valuable insights into the company's ability to deliver on their promises. A plumbing company that consistently receives positive feedback is likely one that values customer satisfaction and consistently delivers excellent results.

7. Insurance Coverage

Ensuring that your plumbing company carries comprehensive insurance coverage is essential. This is your safety net in the event of accidental damage during the service. A fully insured company protects you from incurring any liability, giving you peace of mind.

8. Respect For Your Property

Professional plumbers understand the value of your home and treat it with care. This means taking precautions to minimise disruption during the service, using protective coverings where necessary and cleaning up after themselves once the job is done.

9. Excellent Customer Service

Lastly, but certainly not least, is customer service. The plumbing company's team should be respectful, attentive and ready to answer all your queries. A company that values its customers will go above and beyond to ensure your satisfaction, providing clear communication every step of the way.

10. After-Service Support

Reliable companies offer robust after-service support. This could include follow-ups to check if the issue has been resolved to your satisfaction, availability to answer any queries post-service and a warranty or guarantee period for their work.

Looking for Expert Plumbing Services in Lismore? 

TJM plumbing has got you covered! Our team of licensed and experienced plumbers guarantees top-notch services, round-the-clock emergency response and impeccable customer service. From septic tanks to gas hot water systems , blocked drains to burst pipes, we're here for you. Ready for a seamless plumbing experience? Contact TJM Plumbing today!