Analysis: Inside Australian Passengers' Relationships With Frequent Flyer Programs

11 months ago 40

Top foreign favorites – Emirates Skyward & Singapore Airlines KrisFlyer.

Frequent flyer programs play a significant role for traditional carriers, incentivizing passengers to collect points that can be later redeemed for air travel or other commodities. Ever since the launch by American Airlines in 1981, loyalty programs have soared in popularity and extended their influence into various aspects of a customer's life.


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