The crew were cool, calm, and collected.
It was November 4th, 2010. Qantas Flight 32 originated from London Heathrow Airport and arrived at Singapore Changi International Airport. It was now bound onwards to Sydney International Airport. The Airbus A380 had 440 passengers onboard and 29 crew. A crew change had taken place. Little were they to know it would be a day like no other.