The decision comes after the carrier reported almost 200 unruly behavior incidents a month.
Air New Zealand is taking a hardline against unruly behavior this holiday season, with the carrier noting that post-pandemic, unruly behavior onboard its flights is reaching an all-time high. Friday, December 22nd, was expected to be the busiest day of the year for air travel, and amid the rush, the airline is restating that bad behavior will not be tolerated. The pressures of travel can lead to high-stress situations, and airline staff often bear the brunt of people's emotions.