"In response to inquiries about the video, an airline representative acknowledged awareness of a customer's concerns regarding the experience on flight 6E 6107 from Delhi to Mumbai. The post Worm Found in Sandwich on IndiGo Flight from Delhi to...
DELHI- An IndiGo passenger found a worm in a sandwich served onboard a flight from the national capital to Mumbai, and a video was shared on social media, following which the airline apologized and said the matter is under thorough examination.
The incident happened onboard flight 6E 6107 from Delhi to Mumbai on Friday. The female passenger Kushboo Gupta shared on Instagram a short video of the worm in the sandwich onboard the flight.
Photo:- Khusboo Gupta | Instagram
IndiGo Responds to Concerns
“In response to inquiries about the video, an airline representative acknowledged awareness of a customer’s concerns regarding the experience on flight 6E 6107 from Delhi to Mumbai.
“After an investigation, our crew promptly halted the service of the specific sandwich in question. The matter is currently undergoing a thorough examination, and we are closely collaborating with our caterer to implement appropriate corrective measures.
We sincerely apologize for any inconvenience caused to the passenger,” stated the spokesperson in a Saturday announcement.
The Instagram video featured the passenger expressing doubts about the quality of the airline’s food. Despite informing the cabin crew about the worm discovery, she observed that they continued to distribute the sandwiches to other passengers.
Gupta also raised questions about the training provided to airline staff and pondered over the responsibility in case a passenger contracts an infection.
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The post Worm Found in Sandwich on IndiGo Flight from Delhi to Mumbai appeared first on Aviation A2Z.