Active listening is an important skill that a leader needs to have and practice.
By being an active listener, you can make better decisions, strengthen your relationships with your team, clients, or customers, and also spot opportunities that you might otherwise miss.
Active listening requires the listener to absorb information, comprehend the message, and retain the information conveyed by the speaker. While practicing active listening, you should pay close attention to the speaker’s non-verbal cues (behavior, body language) to gain a full understanding of their message.
