An eight-step discovery process to help master the customer experience – Interview with Edwin Margulies of Nextiva

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Today’s podcast is with Edwin Margulies, Chief Evangelist at Nextiva, a provider of a unified customer experience management platform. Edwin joins me today to talk about […] The post An eight-step discovery process to help master the customer experience – Interview with Edwin Margulies of Nextiva first appeared on Adrian Swinscoe.


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