When someone gets in a car accident at midnight or a child has a concerning stomachache early in the morning, hospitals are always there to provide care. That’s why it’s so important that health systems mitigate downtime. Many healthcare organizations operate 24/7, 365 days a year. They can’t afford to be down due to the potential for financial loss and, more important, the impact on patient care. To support clinical care, healthcare organizations should be able to provide “five nines”: 99.999% availability, or no more than 5 minutes and 15 seconds of downtime a year. This can be challenging…

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