Could a more targeted approach to patient collections help providers maximize revenue? Wooster Community Hospital (WCH) has proof that it can – to the tune of a 7.75% boost in annual collections. In a recent webinar, Kristen Shoup, Wooster’s Revenue Cycle Director, and Judy Wirtz, Senior Analytics Consultant at Experian Health, shared their success in implementing a patient-centric, automated approach to collections. With Collections Optimization Manager, PatientDial and PatientText, they saw patient payments increase by… How Wooster Community Hospital collected $3.8M in patient balances with Collections Optimization Manager The post How Wooster Community Hospital collected $3.8M in patient balances with Collections Optimization Manager appeared first on Healthcare Blog.