For companies with a January-start to their benefit year (the majority of U.S. companies), open enrollment season is here. The average employee probably has no idea what’s coming. HR professionals, on the other hand, are likely flashing back to the aftermath of last year’s open enrollment season. Ceiling-high stacks of papers waiting to be filed threaten to crush those beneath under the weight of their importance. A mug of coffee grows cold, forgotten as another wave of tasks beat down the doors and pour in through the windows. HR professionals shuffle past, unfocused eyes ringed with dark circles. Can they even see you past the deluge of emailed questions and technical issues flooding their computer screens? Sound a bit like the zombie apocalypse? Yah, it felt that way too.

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