In the fast-paced digital age, instant messaging is a cornerstone of outstanding customer service. This webinar explores how leveraging WhatsApp within the Freshworks platform, can transform customer interactions into delightful experiences. The post Chat Your Way to Better CX with WhatsApp and Freshchat appeared first on Tech Research Online.
In the fast-paced digital age, instant messaging is a cornerstone of outstanding customer service. This webinar explores how leveraging WhatsApp within the Freshworks platform, can transform customer interactions into delightful experiences. Discover practical strategies and tools that can help elevate your customer service, with the integration aspect as a valuable enhancer to your overall customer experience strategy.
Key Takeaways:
- Transform everyday interactions into memorable customer experiences.
- Utilize chatbots and automated responses to efficiently handle queries and maintain engagement.
- Harness analytics to continuously improve your customer engagement tactics.
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Nimesh Pandey
Lead – Solution Engineer
Varun KR
VarLead – Product
Marketing, Freshworksun KR
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About Freshworks Inc.
Freshworks Inc. (NASDAQ: FRSH) creates AI-boosted business software anyone can use. Purpose-built for IT, customer support, and sales and marketing teams, our products are designed to let everyone work more efficiently and deliver more value for immediate business impact. Headquartered in San Mateo, California, Freshworks operates around the world to serve more than 67,000 customers, including American Express, Blue Nile, Bridgestone, Databricks, Fila, Klarna, and OfficeMax. For the freshest company news, visit www.freshworks.com and follow us on Facebook, LinkedIn, and X
The post Chat Your Way to Better CX with WhatsApp and Freshchat appeared first on Tech Research Online.
