Photo by: Jeffrey Greenberg/Universal Images Group via Getty Images Tax prep company H&R Block released a new conversational AI chatbot that answers taxpayer questions. AI Tax Assist, accessed through paid versions of H&R Block�s DIY tax software, lets users...
Photo by: Jeffrey Greenberg/Universal Images Group via Getty Images
Tax prep company H&R Block released a new conversational AI chatbot that answers taxpayer questions.
AI Tax Assist, accessed through paid versions of H&R Block�s DIY tax software, lets users ask questions on tax rules, possible exemptions, and other tax-related issues. It also points people to a human tax expert for more personalized advice, though the company said it is working on supporting AI-powered personalized advice as well.
In a demo, the company showed how users with complicated tax filing statuses � say a gig worker � can start their tax returns. They can then ask AI Tax Assist for information like, �What can I deduct as business expenses as an Uber driver?� The AI will provide a list of allowed deductions, and the user can...