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Micro-Moments, Macro-Results. Why customers are running out of patience (and time)?

Lifecycle Software · · 84 views

 The conversation we had At our recent breakfast briefing, we brought together leaders from MNOs and MVNOs to discuss a topic everyone feels but few articulate: growing customer impatience and the difficulty telecoms face in responding at the right speed.

 The conversation we had

At our recent breakfast briefing, we brought together leaders from MNOs and MVNOs to discuss a topic everyone feels but few articulate: growing customer impatience and the difficulty telecoms face in responding at the right speed.

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